Getting help is only a call away. The ACES tech team is here to help you, whether it is problems with a desktop or the dreaded “blue screen of death”. Just grab the phone and get help NOW. (available 8am - 5pm, Monday - Friday)

Every ACES IT Outsourcing contract includes unlimited support by remote control. Rather than wasting time to roll a truck, an ACES technician can securely remote control your workstation, within seconds. This gives virtual hands on for quick resolution to trouble. Most support issues can be resolved without being on site. (available 8am - 5pm, Monday - Friday)

We’ll do a PC checkup on computers as needed to make sure they are running at their best. We’ll manage local computer accounts to protect your PC’s as required.

Anytime you do need on-site assistance we’ll dispatch a technician directly to you. (available 8am - 5pm, Monday - Friday)

Technology problems don’t limit themselves to an 8-5 work day. If you need emergency after hours support, we’re there for you.

Keeping the network protected from virus activity is a top priority. ACES utilizes our extensive experience with Symantec anti-virus to be sure your network is well protected. ACES will keep the software up-to-date and make sure the network is configured optimally for protection. We’ll also be there for you on the rare occasion when you do experience a virus related incident to help eradicate the bug and get systems back in shape. We’ll monitor to make sure virus definitions are current.

We’ll filter all your inbound mail looking for viruses, and stop them before they reach you. We’ll examine email for spam too. We’ll drop more than 80% of all spam. Nearly all remaining spam is tagged as such and sent on to you. Our spam filtering is 97% effective.

We’ll keep your PCs up to date with the latest Service Packs and security patches from Microsoft. We’ll also patch dozens of other manufacturers’ software that often slip through the cracks.

Utilize ACES vast experience in selecting the correct technology products for your company. We’ll provide our specialized viewpoint and expert advice as important factors in making sure you purchase correctly, even if you’re buying a product we don’t sell.

As an ACES IT Outsourcing customer, you’re a member of “the club.” We’ll always give you our best available pricing on products we sell.